VIZIO hiring Content Operations Specialist in Irvine, CA | LinkedIn (2024)

About the Team:

The WatchFree+ Programming & Operations team at VIZIO is looking for a Content Operations Specialist to join us. Reporting to the Director of Content Operations, this role will oversee and manage ingestion and onboarding of new content for VIZIO’s portfolio of FAST channels and AVOD platform on the WatchFree+ platform within VIZIO’s SmartCast OS and mobile. This is a highly dynamic role within a growing impactful Programming & Operations team at VIZIO. This role’s core focus is to project manage AVOD and new channel launches and existing channel updates by ensuring readiness across the entire suite of assets to meet target deadlines (content delivery/ingestion, transcoding, ad breaks, QC/QA, EPG, artwork, metadata, etc.). You will be involved throughout the entire workflow cycle from ideation to delivery output. This position requires excellent communication skills to ensure that the content operations team is informed and motivated to meet deadlines and key performance objectives for the continued success of VIZIO’s AVOD/FAST channel and content offerings. This role requires strong organizational skills, outstanding time management, and the ability to regularly balance multiple priorities in a fast paced, team-oriented environment. An understanding of technical operational processes is needed for this role and an appreciation of the entertainment industry is desirable. The ideal candidate will be truly collaborative, always up for a new challenge, and extremely organized in this highly cross-functional role within VIZIO.

What You Will Do:

• Manage asset deliveries and oversee channel launches. Assume ownership of all ingestion and processing of QA projects. Proactive identification and communication of any issues that may slow down, stop, or improve, the testing progress as early in the project’s lifecycle as possible.

• Maintain existing channels and make updates, as requested, from PSPs and content/distribution partners and coordinate with VIZIO’s editorial team.

• Provide timely updates to various internal and external teams regarding scheduling, delivery, quality control, and publication.

• Collaborate with the Product team on content experience and new features including the development of the VOD/AVOD initiative. Tasks include keeping track of multiple deliveries and assets on various FAST channel and AVOD projects. Pro-actively identify, communicate, and execute resolutions for relevant issues. This includes updates, maintenance and enhancements for all content operations tools including the CMS.

• Continuously investigate process workflows in order to make improvements; suggest solutions to identified process bottlenecks. Provide support and assistance, to the rest of the QA or Operations departments, as required.

• Ensure metadata integrity by auditing and evaluating quality standards.

• QA tasks: assist with various assigned projects aimed at improving the user's content viewing experience, such as replacing bad ad breaks, fixing descriptions or correcting bad artwork crops.

• Ad hoc requests. Pivot to new priorities and adapt to new contexts.

About You:

• BA/BS required

• Minimum of 5+ years of relevant OTT/digital media experience as it pertains to asset management and content delivery (including an understanding of digital media content supply chains and partner management).

• Direct experience with content distributors and content delivery networks (CDNs) – Amagi, Wurl, Xumo, Frequency, Ottera is mandatory.

• Direct experience in programming and scheduling (CMS systems), especially for VOD/FAST/AVOD.

• Working technical knowledge of digital video specifications and best practices.

• Project management experience. The ability to coordinate and track high volume of work through an end-to-end workflow.

• Must be comfortable with change and working on content management for a growing platform as it develops.

• Self-starter with the ability to adapt and thrive in a fast-paced, dynamic work environment and work effectively against multiple competing deadlines.

• Proven ability to work effectively with cross functional teams (Product, Engineering, Editorial, Content Acquisitions) with an emphasis on strong teamwork and communication skills.

• Self-motivated, extremely well organized with an exceptional attention to detail, genuine curiosity, and a can-do positive attitude to contribute to the success of the team.

• Advanced Excel skills. Experience with data analysis tools a plus.

• Passion for content with a keen eye for details and troubleshooting.

• Expert knowledge of production/post-production pipelines and delivery systems.

About VIZIO

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.

VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.

For California-based employment: The minimum salary for this position is $62,000.00/year. The maximum salary for this position $78,000.00/year. In addition to base salary, the compensation package also includes eligibility for an annual bonus, as well as equity and a range of medical, dental, vision and other benefits.